Pick-up from warehouse
For those who don't feel like waiting or need their shoes quickly for a special occasion, there is now the possibility to pick up their shoes for free directly at our warehouse in Korschenbroich-Glehn.
This is how it works:
1. Choose and order Rieker shoes as usual in our shop at www.rieker-outlet.de. Select a payment method during the ordering process (all common payment methods except bank transfer are possible) and choose the shipping method PICK-UP FROM WAREHOUSE. Alternatively, you can place an order by phone at 02182-6974459. There are no shipping costs for pick-up from our warehouse.
2. The ordered shoes are now prepared by us for pick-up. Only 2 hours after receipt of the order confirmation the order is ready for pick-up. The collection can take place on workdays from monday to friday from 09.30 to 16.30 directly at our warehouse in 41352 Korschenbroich-Glehn, Glehner Heide 8. Please have your identification documents and the order confirmation ready for identification on site. If the customer who ordered the goods is unable to attend, the person collecting the goods needs a written authorisation and the order confirmation.
3. If at home it should be determined that the ordered articles do not fit or do not please, the order can be revoked by telephone under 02182-6974459, by e-mail to email@example.com or by using the revocation form on our website. The unwanted / unsuitable goods can then be returned to our warehouse at the times indicated above.
Pick-up times: mon to fri from 09:30 to 16:30 (except on public holidays in NRW)
Advantages pick-up from warehouse
Fast receipt of goods
Goods can be picked up only 2 hours
after ordering with order confirmation
& ID card.
When choosing the mode of dispatch
pick-up from warehouse
the shipping costs are not applicable.
The well packed goods will not be forwarded to DHL.
The package is handed out directly from the warehouse
under compliance of the minimum distance.
! Important advices for your safety !
In order to protect your health and the health of our employees, we pay attention to hygienically perfect conditions:
The collection can only be done via the separately signposted entrance.
A safety distance to other persons has to be kept at all times when collecting the goods.
We ask you to collect your shoes alone or with a maximum of one other person.
It is not possible to order or pay on site.
Please do not try on shoes on site.
We ask for your understanding!